Orders are accepted from qualified promotional products distributors only.

• When submitting a purchase order, please be sure to indicate if a proof is needed.
• Email your purchase order to orders@feypromo.com
• E-mail you production ready artwork to artwork@feypromo.com and include the P.O # in the subject line.
• Order acknowledgements and shipping notifications are sent via e-mail to the e-mail address provided on the purchase order.

Orders can only be cancelled with written authorization prior to imprinting or production. All applicable charges incurred prior to cancellation will be invoiced with a minimum charge of $60.00 (G). Orders on-hold beyond thirty (30) days with no response are subject to cancellation.

Due to the velocity in our production facility, we can make product and artwork changes to orders only up until art is completed and the order is released to production. We can make changes to the shipping address and ship via up until the scheduled ship date.

Please contact customer service for current less than minimum order options.

When ordering a combination of different items, pricing cannot be combined.

For production lead times on catalog quantities, please refer to the web page for the specific product. All lead times for catalog quantities are after approval of all proofs, credit, etc. Lead times are for catalog quantities and are subject to change. Can also contact Customer Service Team for additional information at customerservice@feypromo.com.

Contact Factory for availability of Rush Orders.

Assorted product colors are available at no charge for up to four colors with no imprint color change. Each color must meet the catalog minimum order quantity for the product. Please note that imprint, artwork, and decoration method cannot vary. Unable to assort within the same shipping box.

All orders are subject to ship 5% over or under the quantity ordered except for paper presentation folders. Those items are subject to 10% over/unders. Invoices will reflect the actual quantity shipped.

Orders requiring exact amount will be billed $50.00 (G). Exact quantity is not available on custom items or paper presentation folders.

We will try to accommodate increases in order quantities. Once production has begun, any increase will be treated as a separate order and billed accordingly.

Our products may vary in size up to 1/4" in any direction from the published product size.

Blank products are available for in-stock finished goods. Absolute minimum is the first column quantity. Minimum blank product order charge is $75.00 (X) and priced NQP. The lead time for blank products is the same as the lead time for imprinted products.

We reserve the right to substitute decoration method(s) for similar and/or improved method(s) where and/or when our processes require, with or without customer notification. This is in effort to provide the highest quality decoration in the most expeditious way possible.

Random samples are available at no charge on items with a $10.00 or less last column catalog price (shipping number required).

Random samples requested of items greater than $10.00 last column catalog price will be invoiced the net EQP price (shipping costs may apply).

Polybagging of individual products is $.26 (G) per product for catalog quantities. Products currently with individually polybagging as standard packaging will not have an additional charge.

Polybagging of more than one of the same product in a single bag is $.17 (G) per product inserted in the bag, for catalog quantities. Please contact factory for pricing if polybag is to include a mix of colors or a mix of products.

We recommend washing any/all items which may come into contact with food or be used for food preparation prior to use.

Full color outdoor magnet imprints are guaranteed for a period of three months. Screen printed outdoor product imprints are guaranteed for a period of twelve months. We recommend 30 mil magnet material of at least 24 sq. inches or larger for vehicle use.

Purchase of components is no longer available. Due to supply chain constraints all components will only be available for purchase as a finished (decorated or non-decorated) product.

Fey Promo reserves the right to make slight specification changes to materials and/or products. We reserve the right to use any products we produce in our advertising unless you specify otherwise in writing at the time of the order. The imprints shown in this catalog are the property of the organizations they represent. They are intended to illustrate our capabilities, are are not an indication of any endorsement. All prices are shown in U.S. Dollars.

As part of our commitment to service excellence we inspect all outgoing orders. However, product and decoration should be inspected for quality and accuracy upon delivery. Requests for replacements and/or refunds will not be reviewed or authorized if more than 30 days after shipment.